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How to Make a Good First Impression

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No matter how much we might think that
we are non-judgemental every one of us is ‘guilty’ of making first impressions
about people, whether that is in business or in other aspects of our everyday
lives and, never more so than in a work environment is this so true. It’s
estimated that it can take as little as 3 seconds for us to make an initial
first impression about somebody we meet for the very first time and this is
whether we do that consciously or sub-consciously. Granted, we’ll have all been
in social situations where we can laugh and joke to our friends about our first
thoughts about them when we first clapped eyes on them and many of us will be
able to relate to the fact that, in many instances, it’s only once we’ve
allowed ourselves to get to know a person better that we’re more able to gain a
more accurate opinion about them. The difference in the workplace, however, is
that whilst we’ll still naturally make a first impression about someone, we may
never be in a position to meet with them again. Therefore, first impressions
can prove to be everlasting and can make or break a business relationship which
can result in the gaining or losing of thousands of pounds worth of business in
some cases.
Impressions
Before You’ve Even Met
In business, what’s even more
challenging is that people will often make a first impression about you even
BEFORE you’ve actually met. It’s all based on the subject of perceived status
and business hierarchy. Most business people will often know the job title as
well as the name of the person they’re going to be meeting, before they’ve even
met. As a result, they will likely form an initial impression of a person,
simply based around their ‘status’ within a company. For example, if the person
you’re meeting is in a higher ranked position to yourself, you’re already
likely to be thinking that this is a person worth getting to know as they could
be a valuable contact. If they hold the same or similar status to yourself,
then you’ll think them worthy of your time. However, if their status is below
that of yours, then you’re far more likely to keep them somewhat at a distance
or, at best, tolerated. Obviously, this is taking this to the extreme but,
nevertheless, it does occur and does demonstrate just how important first
impressions are.
So…How Do You
Make A Good Impression?
Firstly, it’s important that you
both assess and identify your physical appearance, personality, lifestyle and
career goals. By doing this, you will be able to create a visual image of the
kind of person you wish to be perceived as. This will then be reflected in the
way you dress, your grooming, your accoutrements such as the watch and the
jewellery you wear and the car you drive and its usually either one or several
of these aspects which is likely to form a part of a person’s very first
impressions about you. It’s not just designer gear, however, that will
determine how you’re perceived.
Body language too will be closely
observed. The way you carry yourself, the way you speak, move your eyes,
gesture with your arms or hands – all of these will be giving off signals for
people to create their own first impressions of you. Even when you speak,
whilst this will be a more clearer indication of the qualities you have as a
person to do business with and will, to a large extent, enable people to form
opinions about your intelligence, knowledge, skills and experience in a
particular field, it’s often the WAY you speak that will be remembered more
than WHAT you actually say. Having polite manners, showing courtesy, being
positive and energetic, coming across as reliable, honest and trustworthy and
even smiling all help to give off a positive impression too.
Basically, all the things we’ve spoken
about here are a reflection of what you portray as a person to a complete
stranger. They are all facets of business etiquette that will combine to enable
others to form a quick opinion about you. And, whilst you need to be yourself,
it’s often useful to spend a little time observing how other successful
business people are able to command the attention of others. Mostly this can be
put down to years of practice and refinement when it comes to how they portray
themselves because without making a positive and lasting first impression, they
might not even get to the stage of discussing business, they’ll simply have
left a negative impression on somebody who, when recalling that particular
person, will firstly remember that first initial impression that they formed.
Look At Your
Corporate Culture
If we take some of the examples
shown above, it’s interesting to think that certain elements can be perceived
very differently by different people. For example, a Rolex watch or a Ferrari
sports car might be seen as aspirational by some, yet some people might think
“what a show-off!”. Animated gestures with your arms and hands might
demonstrate your enthusiasm to some but may be perceived as ‘over the top’ by
others. And, a sales person’s confidence might come across as arrogance to some
people.
Basically, there are no fixed rules as
such about how you make a good impression. The areas discussed here are simply
the main aspects that people tend to look at when forming first impressions so,
it’s always a good idea to get a feel of what is and isn’t appropriate
etiquette within your own specific corporate environment to gain a better idea
of how to create a positive first impression as it will often be this that will
ultimately determine your success or failure.
Of course Wearittowork gives some
Style Inspirations:

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